agung
adi prakoso
Every Business is a Service Business
Learning & Development in Service
Professional Trainer
Certified BNSP
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About Me
Seorang Professional Learning and Development yang berpengalaman sebagai bankir profesional dengan berbagai posisi yang ditempatinya di dua Bank besar BUMN dan Syariah, menjadi Konsultan lebih dari 11 tahun, menguasai pelatihan dan pengembangan Sumber Daya Manusia di bidang Service Excellence , Service Management, Service Building Culture, Service Motivation, Sales Through Service dan Service Leadership serta Service Quality khususnya untuk Pengembangan, Perencanaan dan Monitoring Layanan, Berpengalaman dalam Persuasive Selling Skill, juga sebagai Creative Expert Trainer.
Work Experience
We have experience in developing and implementing service development, including developing service standards, measurement systems, tools and evaluation systems.
Training
- Service Excellence
- Service with Character
- Service Management
- Service Motivation
- Total Service Quality
- Service Leadership
- Sales Through Service
- People Development Skill in Service
Research
- Service Excellence Delivery Observation
- Mystery Shopper
- Customer Loyalti
- Customer Engagement
- Net Promotore Score
Consulting
- Blueprint Service
- Developing Service Standar
- Service Change Agent
- Building Service Culture
- Strategic Aligment Service Road Map
Gallery of Me
This page is my activity as Profesional Learning Development in Service
Service Training
Service Research
Service Consulting
Get in touch!
Contact
+62-812-1181980
Instagram
aadiprakoso
Email
aadiprakoso.sy@gmail.com